Every Vector Technics product is inspected, and every motor and speed controller is tested, before it leaves our facility in Hyderabad. Each product is covered against defects in materials and workmanship for the period below, starting on the date we deliver it, not the date you install or first use it.

Bought through a distributor? The warranty period runs from our delivery to the distributor, and you make your claim through that distributor, who handles it with us.

We repair the product, replace it with a conforming or improved product of the same form, fit and function, or, if neither is reasonable, refund or credit its price. You pay to send the product to us; we pay to return the repaired or replacement product to you.

If we find no fault. If our evaluation finds no defect covered by the warranty, we charge our evaluation fee and the return shipping, and quote for any repair you want.

• crash, impact, propeller strike, foreign objects, accident or misuse;
• operation outside the rated voltage, current, temperature, speed or duty cycle in the datasheet;
• water, dust or salt ingress beyond the rated protection;
• normal wear, including bearing wear beyond rated life and propeller erosion;
• faults caused by your own design or system integration, or by components not supplied by us;
• improper storage, handling or transport;
• for engines, fuel, oil or mixture ratios not specified, or missed maintenance;
• repair, rewinding, modification or firmware not authorised or released by Vector Technics;
• products whose serial number, markings or warranty seals have been removed or damaged;
• products not paid for in full.

1. Email support@vectortechnics.com within 30 days of finding the problem, and within the warranty period, with your order number, the product part and serial number, a description of the failure, your setup (voltage, propeller, controller and firmware version) and photographs, plus any flight or test logs.
2. We reply within three business days and, if a return is needed, issue a Return Material Authorisation (RMA) number with shipping instructions.
3. Send the product at your cost, unopened, unrepaired and unmodified, with the RMA number on the outside of the package. Returns without an RMA number may be refused.
4. We evaluate it, normally within ten business days of receipt. If the claim is not covered, we send an evaluation report and a repair quotation; if you do not accept it within 30 days, we return the product at your cost or, with your consent, dispose of it.

This page summarises our warranty. The binding terms are in clause 5 and the Schedule of our General Terms and Conditions of Sale, which prevail if there is any difference. Nothing on this page limits any right you have under consumer protection law.

Warranty claims and support. support@vectortechnics.com
Vector Technics Private Limited, Plot No. 2-12, SY No. 37/A, Rasheedguda, Shamshabad, Rangareddy, Telangana 501218, India
Phone: +91 40 2933 0019