Legal and Compliance
Terms, policies and compliance information · Updated October 2026
01
For Customers
| Document | What it covers |
|---|---|
| General Terms and Conditions of Sale | The terms on which we quote, sell and deliver our products, including warranty, liability and disputes |
| Warranty and Returns | Warranty periods, what is covered and how to make a warranty claim |
| Buy Genuine | How to check a seller, verify a product and report counterfeits |
| Export Compliance | How we comply with export control law and what we ask of you |
02
For Suppliers
| Document | What it covers |
|---|---|
| General Terms and Conditions of Procurement | The terms that apply to every purchase order we issue |
| Supplier Code of Conduct | The standards of conduct we require from every supplier |
03
Quality and Compliance
| Document | What it covers |
|---|---|
| Quality and Certifications | Our quality policy, ISO 9001 certificates to download and verify, and AS9100D status |
| Materials Compliance | RoHS, REACH, responsible minerals and country of origin |
| Product Security | How to report a security vulnerability and what we do with it |
| Environment, Health and Safety Policy | Our commitments on safety and the environment |
04
Our Company
| Document | What it covers |
|---|---|
| Code of Business Conduct and Ethics | How we do business, and how to raise a concern under our Speak-Up policy |
| Company Information | Our legal entity, registration numbers and official contacts |
05
This Website
| Document | What it covers |
|---|---|
| Website Terms of Use | Use of this website, downloads and technical data |
| Privacy Policy | How we collect, use and protect personal data |
Questions about any of these documents. legal@vectortechnics.com